Utilities

tudo.lk facilitates payments for a wide range of essential utility services in Sri Lanka, including electricity bills (CEB, LECO), water bills (NWSDB), mobile reloads (Dialog, Mobitel, etc.), and internet top-ups (SLT, Dialog, etc.). We constantly aim to expand our service offerings to cover more utility providers for your convenience.

Most utility payments made through tudo.lk are processed instantly or within a few minutes. You will receive an immediate confirmation upon successful payment, and the respective service provider will typically update your account status in real-time or within a short period, depending on their system.

While direct utility bill payments are generally processed as single transactions, KOKO installment plans are available on many other products and services on tudo.lk. For specific high-value utility-related items or services that may appear in the future, KOKO could be an option. Please check the payment options displayed during checkout for eligibility.

Absolutely. tudo.lk prioritizes your security. We utilize advanced encryption technologies and secure payment gateways to ensure that all your personal and financial information is protected during transactions. You can confidently make your utility payments knowing your data is safe with us.

It is crucial to double-check all details, such as account numbers and amounts, before confirming a utility payment. Once a payment is processed to the service provider, it can be challenging to reverse or correct. In case of an error, please contact our customer support immediately for guidance, though resolution depends on the specific utility provider's policies.

Yes, our dedicated customer support team is available to assist you with any issues or queries related to your utility payments on tudo.lk. You can reach out to us via phone, email, or live chat during business hours for prompt and helpful assistance.