Common issues not recognized by Apple adapters.

1. iPhone / ipad must be iOS 13 or iPad OS software version.

[How to check: Settings-General-About Phone-Software Version]

2. How to find the [File] icon is usually on the desktop of the mobile phone.

[If not found, download from APP Store] [File]

3. After inserting the USB flash drive,

[after waiting for 20 seconds, the USB flash drive cannot be ejected from the file. Format; if the U disk file is too large, create multiple folders and store them separately]

4. The mouse and keyboard are not recognized

[Open Settings-Accessibility-Touch-Turn on Assistive Touch] If the mouse and keyboard are all wired, you can add a USB splitter. Some Bluetooth keyboards and mice are not compatible.

5. Non-MP4 video format cannot be opened

[Download an OPayer Life player in the APP Store]

6. Cannot be used for U shield.

Product type: Smartphone & Phone Adapters

USB3.0 OTG Adapter For iPhone 12 11 Pro XS Max XR X 8 7 6s 6 Plus iPad U Disk Lighting Male to USB 3.0 Adapter for iOS 13 above

USB 3.0 standard interface
Suitable for iOS 13 above system
Compatible for mouse/keyboard/u disk...
Aluminum alloy surface and high strength nylon cable
Mini size and easy to carry